•                         screens/ravenscroftscreen4.jpg !! A virtual piano like no other !! ravenscroft-logo-banner.png
    A virtual piano like no other
  •   screens/germanscreen1.jpg !! Deeply sampled German semi-concert grand !! truekeys_german_logo.png
    Deeply sampled German semi-concert grand
  •   screens/americanscreen1.jpg !! Deeply sampled classic American concert grand !! truekeys_american_logo.png
    Deeply sampled classic American concert grand
  •  screens/italianscreen1.jpg !! Deeply sampled 10 foot Italian concert grand !! truekeys_italian_logo.png
    Deeply sampled 10 foot Italian concert grand
  •                         truekeysfamily.png !! Three deeply sampled virtual concert grands !! truekeys_pianos_logo.png
    Three deeply sampled virtual concert grands

Frequently Asked Questions

 
   Can I use my library on more than one computer at the same time?
   Can I install and use my library on an external hard drive?
   Do I need to authorize my serial number again if installing on another computer, reinstalling, etc.?
   UVI Workstation has the message “No valid authorization found” displayed. What does this mean?
   I’ve never used iLok and don’t want to buy the USB key. Why do you use iLok, and can I use your libraries without the key?
   I’ve downloaded and unzipped the installer file, but when I run the VILabs Installer, the window is blank and missing buttons.
   When I try to authorize my serial number to my iLok account, I get the message “Please verify your user id”. What’s going on?
   What kind of keyboard works best with your libraries? What connections are needed?
   Can I use the Una Corda and Mute Strike samples even though I don’t have extra pedals?
   Does UVI Workstation include additional effects outside of those built into the library and how can I use them?
   If I purchase a library, do I need any additional software or an internet connection to use it?
   What payment and shipping methods are available?
   Can I save and recall my own settings and create presets?
   Do I need an iLok account to use the free True Cowbells library?
   I’m getting glitches or dropouts especially when using multiple mics or during heavy playing. What are my options?
   The VI Labs Installer seems to progress very quickly, and my library doesn’t show in UVI Workstation.
   Installation was successful and library loads into UVI, but it doesn’t respond or has no sound. What are my options?
   I’m getting occasional hiccups when using the library within MainStage. What can I do?
   Can I purchase a library as a gift and it be registered by someone other than myself?
   I’m trying to download my library but it’s taking a long time. How large are the files and how long do they take to download?
   What is flac and why does such a big complex sample library take so little space on my hard drive?
   I purchased a library, now where is my download link?
   What audio settings and sample rate work best with your libraries?
   The VI Labs installer show a blank window
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